Welcome to Delphos AI, a service provided by Suparva Innovations ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatting web app ("Service") available at chat.suparva.com.
1. Information We Collect
We collect the following types of information when you use Delphos AI:
- Personal Information
- Google Authentication Data: When you log in using Google Auth, we collect your name, email address, and profile picture for authentication and user management.
- Account Information: Any preferences or settings you configure within Delphos AI.
- Chat Data
- We store encrypted copies of your chats and conversation history for retrieval and user experience enhancement.
- Our third-party AI model providers have policies against using user data for model training, but we cannot guarantee complete non-utilization.
- Usage and Device Information
- We collect device information, IP addresses, browser type, and usage statistics for security and analytics purposes.
2. How We Use Your Information
- Service Provision: To operate and maintain Delphos AI.
- User Authentication: Secure login via Google Auth.
- Enhancements & Security: To improve our AI model interactions, maintain security, and prevent unauthorized access.
- Customer Support: To assist users with inquiries and support requests.
- Legal Compliance: To comply with legal obligations and enforce our terms.
3. Data Sharing & Third-Party Services
- We use third-party API providers to access Large Language Models (LLMs). While they state that user data is not used for training, we cannot fully guarantee their compliance.
- We may share limited user data with trusted third-party services for authentication (Google Auth) and analytics.
- We do not sell, rent, or trade your personal data to third parties.
4. Data Security & Encryption
All user chats and histories are encrypted to prevent unauthorized access. We implement strict security measures to protect user data, but no online service is 100% secure.
5. User Rights & Choices
- Access & Deletion: You may request access to or deletion of your chat history and personal information.
- Opt-out: You can opt out of analytics tracking via browser settings or by contacting us.
- Account Management: You may update your profile details through Google settings.
6. Retention Policy
Chat histories and user data are retained for as long as necessary to provide the service. You may request deletion of your data, subject to legal and security constraints.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. Your continued use of the Service constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Suparva Innovations
Email: [email protected]
Website: suparva.com